Slack integration
Your bot, in the channel where the question was asked.
Install the agent in your Slack workspace and it answers mentions in channels and direct messages from the same knowledge as the widget on your site, in the same thread the question started in.
Slack, once it is connected.
- Answers when it is mentioned in a channel and replies in the thread, so the channel stays readable.
- Answers direct messages one to one, for the questions nobody wants to ask in public.
- Renders proper Slack markdown, so lists, bold text and links arrive as formatting rather than as symbols.
- Logs every Slack conversation in the same history as your website and API conversations, with the real Slack name attached instead of an anonymous id.
Included from Growth and up.
How you connect it.
All of it happens in the dashboard. No middleware, no export, nothing to schedule yourself.
Open Channels in the dashboard and choose Slack.
Authorise the Elennai app in your Slack workspace.
Invite the bot to the channels it should answer in.
Mention it once to confirm the answer and the source look the way you want.
Questions people ask about Slack.
How do Slack messages count against my plan?
Exactly like every other channel. One user message is one chat, whether it arrives from Slack, the website widget, the REST API or the dashboard.
Does it read the whole channel?
No. It reads the messages that mention it and the thread it is replying in. It does not index your Slack history as knowledge.
Can it hand a Slack question to a human?
Yes. The same handoff rules apply, and the conversation lands in your inbox with the full transcript so a teammate can take it from there.
Put Slack to work on your site.
Sign up in under a minute, no card. Connect your content, let the setup pipeline grade its own coverage, and see what the agent can answer before you decide anything.